This policy does not cover information collected on sites linked from helpbase.ca.
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information. We only collect personally identifying information with your specific knowledge and consent. For instance, when you register for our service, enter support tickets, or complete a survey, you are asked to provide information such as your email address, or name, or phone number. Optional information may also be requested, but will not be required.
helpbase.ca uses this information to provide you with the service you have requested. For example, when subscribing to a service, or submitting a support ticket, we may use your email address to send you a confirmation notice, or retrieve your account details. We may use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device.
helpbase.ca does not sell or otherwise distribute any of our users' personal information. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
helpbase.ca may disclose any personal information to law enforcement agencies without further consent or notification to the individual upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.
Finally, while your individual information is protected as outlined above, we reserve the right to use aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners.
Children: helpbase.ca sites are not intended for use by children, especially those under age of 16. No one under the age of 16 is allowed to provide any personal information or use our public discussion areas, forums, and chats.
If your kids disclose information about themselves in our public discussion areas or profiles, they may get unsolicited messages from other parties. Accordingly, you should tell them not to do so.
If you're worried about your kids' activities or their privacy on our sites, we encourage you to email us at info(at)helpbase.ca.
If you have concerns or questions about any aspect of this policy, please email us at info(at)helpbase.ca. We welcome your feedback.